E+ Electric Bike Master Controller Re-set
I purchased an E+ Electric bike last September. I rode it 5 times before it was time to put it away for the winter. The bike was stored in the basement. Checked the battery early February and was somewhat charged. Brought the bike up 3 weeks ago and charged it. Unfortunately, the E+ QUE! master controller is blank. Electric Motion Systems is no longer so I can't go there for help. The E+ distributor we purchased the bike from died suddenly at Christmas. No help there. I have tried researching and e-mailing to see if someone can help with the recovery of the controller. Have called and spoken to many other dealers of the E+ bike who also have no clue. Please, please, please can someone help me with this problem or point me in the right direction. I am sick at the thought that I can not ride the bike again after all the money spent. While it was working it was amazing. If anyone can help I would be forever grateful!!
One of the company's former employees is still supporting the product. His name is Rick. His number is 703 589 7182.
I own 1000W Eplus.
Tell us how does it worked out with Rick.
I understand you made full reset by disconnecting power and data connectors and connectede back.
1,Does the light and horn works?
2,1)if they doesn't work,check the battery capacity,it shuts down during winter.
2) if they works normally,check the all the cables and pins connecting the controller.
3,if the battery is ok,check all the cables and pins of the scooter.
4,if the cables and pins r ok,you need to change a new controller or motor
Have you spoken to Rick yet?
If you cannot have helP from him so we can work together to solve problem
Microcomtroller in front hub which is PIC18F went into sleep mode most probably
You must reset PIC18F by simply disconnecting 5V supply to it
You can do it only inside hub by disconnecting 30cells string so PIC18 will lose power and reset
Be very careful not to do short on any of 30 cells.
USE masking tape.
You need to pick up one jumper /black wire/ and disconnect it on one side to open 30 cell string for like 15 minutes.
For this you will need Allan key of right size around 2mm or 3/32 someting like that-my Allan does not have marking on it..
Before even unscrewing bolt tape carefully around this bolt and down with masking tape to prevent it falling inside.
Spark on connecting back is normal /capacitors charging/ what is important:
Contact should be made if possible once and bolt screwed with NO BOUNCING,
one more thing
WRAP ALLAN KEY WITH ELECTRICAL TAPE.
you could buy a new controller. There is a variety out there.
Best place for that is Endless sphere
They have a wiki too.
Do some reading on Eplus before posting
Your post doesn't make sense
have you spoken to Rick yet?
Do you need advice on how to open battery hub??
I forgot to add that you need special pliers to get snap ring off centre axle.
You see I am very interested if there is any support for E+ at this point or are we on our own.
You have to remove snap ring with pliers
Do you call snap ring C clamp?
After removing black snap ring just prey cover with flat tip screwdriver
IS this number still working?
Maybe a little late but better late than never. I did not see anyone mention the reset procedure I use.
Unplug the controller cables (2) and remove controller.
Disconnect the comm connector at the front hub battery.
Plug the hub end of that comm cable into the controller - it will only go in one port)
Turn on the controller and let it boot.
Turn off the controller and re-install everything.
This works every time for me.