Warranty Problem

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Joined: 08/07/2012
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Points: 55

My warranty on my xb-610 is about to run out and I bought my bike at GreenMax Distributors in Tacoma, WA.

I called and message says they are closed.

I filled out a Xtreem Scooter report ticket.........No Reply.

Any advise on what I should do?

I think the controller is bad (I turn key on and Motor runs without using throtle).

Also, the lock on the seat goes round an round and can't open the seat.

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Joined: 05/18/2012
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Points: 11
Re: Warranty Problem

I have the same problem on the glove compartment lock.

Most sellers will refer you to here:
http://www.x-tremescooters.com/services/customer_service.html

This is the main dealer of these bikes in USA.

I think you might have a stuck throttle cable. Put on rear legs, and try revving the throttle a bit to see if it comes loose.

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Joined: 08/07/2012
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Points: 55
Re: Warranty Problem

Thanks for the reply:

(I think you might have a stuck throttle cable. Put on rear legs, and try revving the throttle a bit to see if it comes loose.)

I checked that and the throttle moves good.

I disconnected the throttle wire from the controller.

The motor still moves when I turn the key on

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Joined: 08/07/2012
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Points: 55
Re: Warranty Problem

I contacted Xtreem;

Xtreem is honoring their Warranty and sending parts to fix my XB-610.

Parts are on the way!

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Joined: 08/07/2012
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Points: 55
Re: Warranty Problem

Well my scooters got hit by a Bus and was totaled!

Has anyone bought or looked at any 2012-2013 Scooters with at least 600 watt motor?

Or know of dealers who sell them?

MEroller's picture
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Joined: 09/26/2011
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Points: 615
Re: Warranty Problem

Native One wrote:

Well my scooters got hit by a Bus and was totaled!

No "damage" to yourself??? A bus - yikes!!!

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My ride: E-Sprit Fury (basis is the ZAP/Erider Thunder 5000) since May 03, 2011. Mods: Battery temp. gauge and battery heating (off the grid and off the battery), Kelly KEB72801X, reverse activated, luggage rack with topcase, HC Cycle Analyst, Emsiso BMS2405, 35mm³ battery cables

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Joined: 08/07/2012
Posts:
Points: 55
Re: Warranty Problem

No damage to me. I was not on the scooter.

The bus hit the front of the scooter.

MEroller's picture
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Joined: 09/26/2011
Posts:
Points: 615
Re: Warranty Problem

Good to hear that you are O.K. :-) But sad for the scooter...

__________________

My ride: E-Sprit Fury (basis is the ZAP/Erider Thunder 5000) since May 03, 2011. Mods: Battery temp. gauge and battery heating (off the grid and off the battery), Kelly KEB72801X, reverse activated, luggage rack with topcase, HC Cycle Analyst, Emsiso BMS2405, 35mm³ battery cables

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