Scooter Diag Windows 7 64bit - Will Not Connect

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Sacko
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Joined: 07/09/2015
Points: 96

Having a real issue connecting the Vectrix to ScooterDiag.

I have also installed to the Program Fie x86 folder to see if that makes any difference, it hasn't.

When connected, the CAN adapter is solid red. Once the Vectrix software is open the LED blinks every 1 second'ish.

I have used the 2014 installer from this link;

https://app.box.com/s/8z1c1b9009abwyv5r2sl044uvjw1kwev/1/4115573279

Once mounted, I have then run through the setup.

Once setup, I have;

1) Copied across the MSVCP71.DLL to the ScooterDiag program.
2) Copied across the ScooterDiag shortcut, changing the name of the existing one.
3) Downloaded the new PCAN_USB, renaming the existing one.

I am then;
1) Pluging in the CAN adapter
2) Powering on the Vectrix
3) Opening the Diag Software.

..but it still states "CAN is inactive".

Any help is appreciated.

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Sacko
Offline
Joined: 07/09/2015
Points: 96
Re: Scooter Diag Windows 7 64bit - Will Not Connect
Sacko
Offline
Joined: 07/09/2015
Points: 96
Re: Scooter Diag Windows 7 64bit - Will Not Connect

Thought I was on to something. The PCAN DLL I previously downloaded was 32bit (my machine is 64bit).

I have since downloaded the correct version, but an error message appears once loading the Diagnostics software.

Sacko
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Joined: 07/09/2015
Points: 96
Re: Scooter Diag Windows 7 64bit - Will Not Connect

Many thanks to Sandy, again. Turned out to be a faulty extension/converter lead.

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