Unofficial and useless New Vectrix Warranty Claim Register
This "Unofficial and useless New Vectrix Warranty Claim Register" can be used just in case it turns out to be difficult to register a warranty claim with the buyers of Vectrix' Corpse...
How about we make a list of attempted warranty claims here, so that it is on "public record" that a warranty claim was existing at the relevant time and that attempts were made to register the claim?
Of course, putting your warranty claim in here would in no way be sufficient - this is not an official Vectrix register, just a forum full people who want their scooters fixed!
Does anyone know what is the proper, official way to file a warranty claim with New Vectrix (or with whoever else succeeds at buying the Vectrix Corp remnants)?
Here is a link to the Vectrix Corporation Debtor Website:
Somewhere in all those very interesting documents should be something about the warranty cover conditions.
Very interesting documents in there!
Since Vectrix went into receivership, I've had to pay for replacing my main motor controller fuse, which I believe should be covered under warrantee. I currently have a shorted cell which limits my range to only a few miles, but the local dealership has been unable to replace the battery or damaged cell due to lack of parts and technical support from Vectrix.
Here is a link to the Vectrix Corporation Debtor Website:
Somewhere in all those very interesting documents should be something about the warranty cover conditions.
Very interesting documents in there!
Has anyone read this stuff?
How about this bit:
Or this:
Vectrix with A123 lithium battery... these batteries perform like plasma, have a look at the killacycle, http://www.killacycle.com/, KillaCycle uses A123 battery and it set the overall world record for an electric vehicle in the 1/4 mile... good choice...
Well, it does not neccessarily mean much, because "All cell Technologies", Brammo and Tesla Motors are also mentioned with "mutual non-disclosure agreements".
According to this the legal action between VUS and Vectrix Australia is ongoing:
Could anyone explain what that means in plain language:
"Claim to vacate debtor's petition to place distributor in bancruptcy" ???
Here is how to file a proper claim:
You need to complete a "Proof of claim form" and it needs to be recieved (in hard copy) before the general bar date on January 5th, 2010.
The proof of claim form is similar to the one you can find on this site: http://omnimgt.com/SBLite/Templates/A/ClaimForm.aspx?clientId=CsgAAncz%2b6buTzR%2b%2bd6ChVt2GwDA04rufIdvfDGiPiuCI53V%2f6KfQY7qxN...
But the form sent to some owners looks slightly different, and has dozens of pages in convoluted legal English attached to it. A bit of a nightmare for non-English speakers.
I made a web-enquiry via the OMNI Management website about Australian warranty claims:
Original question posted:
How do Australian owners make a claim?
Answer:
Thank you for your inquiry. I will forward this inquiry on and will
provide an answer later this week.
Further question by me, this time email:
Hi Xxxxx,
thank you very much for your speedy reply!
Please excuse my rather rude and short message left at the website, quoted below, byt there was some malfunction on the website, it would not let me write any longer message than those few words. You might want to look into that.
It said something like: "Message length 5-5000" as the error message, but would not allow it.
So. to get to the point, here is what I wanted to ask:
Can the Australian Vectrix Scooter owners be considered if they file a "Proof of claim form?
Australian owners have been unable to obtain warranty work for quite a while and there might be a considerable number of claims.
It is however difficcult for a lay person to understand what is happening between Vectrix USA and Vectrix Australia, apparently there are ongoing court proceedings in the Australian High Court.
Any help to clarify this would be greatly appreciated!
[Mr. Mik]
The reply:
If you believe you have a claim based on the warranty that you received when you purchased your Vectrix bike, you are entitled to make a claim in the bankruptcy case. The procedures proposed in our motion apply equally to all purchasers of Vectrix scooters. We are requesting that the deadline to submit such claims be set for January 5, 2010.
Unfortunately, because we are counsel to the Debtor in this case, we cannot provide you with legal advice. We would suggest that you consult with an attorney if you have an further questions.
Best Regards,
Xxxxx
congratulations Mik, after all you might end up with warranty services for your bike. I wish you best of luck and do fill in this form, it cant hurt, can it?
Norman
- Kudo (22)
My 2008 Vectrix needs a new charger, with a non-defective memory that actually records the amount of charge in the battery, so that I get bars and remaining range figures on the instruments instead of '0 km' and no bars, even with a fully charged battery.