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You'll be able to examine the Eco+Muscle Challenger in our display at the NASCAR Pocono 500 race in June, at the San Bernardino Route 66 Rendezvous in September and at the Las Vegas SEMA Show in November. Next January, we'll auction it off in Scottsdale. Here's your chance to own one of the most innovative vehicles ever built. Eco+Muscle!

X-Treme Scooters Dealer E-mail Update March 13, 2010
Friday, March 12, 2010 7:18 PM
From: "Greg M. GreenMax Dist" {at}greenmaxdistributors{dot}com>
To: "Greg M. GreenMax Dist" {at}greenmaxdistributors{dot}com>

X-Treme Scooters Dealer E-Mail Update For March 13, 2010

X-Treme Scooters Ends Distribution Contract with Alpha Products International Inc.

After 10 years of distribution, X-Treme Scooters and Alpha Products International Inc. have decided to not renew the contract to distribute. A new distributor named Green Max Distributors out of Tacoma Washington has been selected for the new contract to distribute X-Treme Scooters. Unfortunately the loss for Alpha Products was too much to bear and that company has went out of business.

What does this mean to you as an X-Treme Scooter dealer?

Due to good planning between the companies before the expiration of the contract, you should notice no change in the way you have done business in the past other than your payments to and from will be coming from Green Max Distributors Inc. (AKA G Max or Green Max).

G Max will continue to ship some scooters from the Iowa location until the stock is empty while much of the inventory has already been transferred to the Tacoma warehouse & is already shipping from the new company.

G Max will honor warranties & life time technical support for any product sold by Alpha.

Additional Benefits To Dealers:

* Wait times for your customers for scooters that may be on back order will now be cut in ½ since the transit time from Asia to Tacoma is only 10 days versus 30+ days for delivery to Iowa .

* Outbound shipping transit times will greatly improve to west coast destinations.

* Outbound shipping transit times to East Coast destinations will only increase by 1 day.

* Tacoma Washington is now another pick up location for dealers to use, saving you ${snipped; sale information} each scooter for freight items and ${snipped; sale information} on each smaller toy scooter items.

* The risk of shipping damage is greatly reduced for all scooters because the containers no longer have to travel 3000 miles to Iowa before being unloaded & shipped to you or your customers. Less transit = less chance of damage.

X-300 Electric Scooter – {snipped; sale information}

Blowout Specials: {snipped; sale information}

XB-508 – Now ${snipped; sale information}

XM-3000 – Now ${snipped; sale information}

XM-3100 – Now ${snipped; sale information}

XB-300LI & New XB-305Li Models: {snipped; sale information}

Inventory updates: {snipped; sale information}

X-Treme Scooters Contact Information & operating hours:

New Main telephone number 1-253-777-0690

Operating Hours (Winter schedule) Monday through Friday 10 AM to 3 PM CST (changes to PST soon)

Shipping schedule: We ship each day Monday through Thursday

Dealer Sales - {snipped; private information}

Customer Care - Press 3 or dial extension 203 customercare{at}greenmaxdistributors{dot}com

Accounting - {snipped; private information}

Marketing – {snipped; private information}

Dealer e-mail updates will no longer come from gregm{at}alphaproductsintl{dot}com You should delete this e-mail now.

Tech Support Dealer Hotline (FOR DEALER USE ONLY – only dealers will be helped on this line) press {snipped; private information}

Please update your address books as all of the {at}alphaproductsintl{dot}com e-mail accounts will stop working 15 days from today.

Customer Service / Tech Support:

* Tech’s continue to answer all support tickets within a few hours of receiving a request.

* Customers needing to verbally check on a support ticket can call 253-777-0690 to reach customer care.

* Dealers “only” can call {snipped; private information} & press {snipped; private information} to reach a tech (only if you have already opened a ticket). Please do not use the hotline in an effort to by pass the ticket system & never share the dealer hotline extension with any customer as they will not be helped if they attempt to reach a tech on the hotline extension.

I have experienced total lack of communication even when word was given that the call would clearly be made on date specified three times for three consecutive days apart from each other from a retailer in Houston, TX. The business in its entirety from wholesaler/supplier to retail store sales out of Houston, TX area seems to be centered around the purchase agreement rather than with my total dissatisfaction. The order was in process to be shipped and had not been the morning of my call to Xtreme. While, the retailer (Randy) did nothing to cancel my order despite my claim the day prior to do so, the wholesaler Gene from Xtreme Scooters would not answer her phone (a 30 minute call back procedure from not processed to processed) after an accidental hangup until she was ready to give me the tracking number. The tracking number was not supplied by Scooter Max out of Houston, TX. The wrong product was delivered, the wrong color, the product did not even work, but I am still waiting on the scooter that I ordered. Everyone seems okay from the start to work professionally, but when shit hits the fan, they do not handle business like professionals, but more like children. It has been two weeks now since my original order and it is an overpriced one at that. My advice, do not use the Xtreme Scooter recommendation and go with a vendor from a local area. Ebay has exactly what you want from Xtreme, but for an on sale price of sixty less, no kidding.