Battery replacement woes

My post to customer "support" ticket:

I can hardly believe it. I sent you two batteries. You sent me two pieces of a battery. WHERE'S THE REST?!

It's really too bad there aren't laws to protect us eager consumers, who would otherwise be your strongest advocates, from companies like you of such poor quality.

Do you, personally--the individual reading this--understand the mental stress having your primary vehicle held up in the shop for months on end after months of little problems getting worse and making the vehicle unsafe and unreliable? And then to have the manufacturer/dealer hide behind a laughable "warranty" is absolutely insulting.

GIVE ME MY BATTERIES _NOW_