Electric Scooters

Has anyone else had problems with these new scooters and scooter underground. Have you found other brands were better? $1500 per scooter is pricey for some people that's why they are purchased for transportation due to the cost.

But when they start to break down prior to a year of usage there's something wrong with the manufacturer or the people putting them together to sell them.

I've bought two of them and they both have had major problems withing 3 months of usage. And not even been used everyday. They are properly taken care of covered and charged properly.

I was wondering if anyone else has add poor response to these scooters and treatment when they break down. if you don't have a truck to take the scooter to the shop when it is broken you are screwed they are a heavy machine to have to push all the way there. There solution is look on craigs list for someone to pick it up. How stupid what happens when your stuck out in the middle of know ware land. You would probably have to call a tow company. And the way these scooters work it won't take long before you have to.

Comments

just about every OEM EV i have come across has significant design flaws.

non-existent/incomplete BMS (such as lacking balancing, or temp compensation in the case of lead acid and ni-mh)
poor motor mountings
inaccurate/useless fuel guage

theres also the quality of construction and workmanship

some particular types of bikes are better than others (for various reasons).
some of the better ones, though may not be reliable in stock form, are far easier to modify to reliability

for the most part, if you sort out the battery management (including fuel guage), you will have a reliable scooter.

Matt

Daily Ride:
2007 Vectrix, modified with 42 x Thundersky 60Ah in July 2010. Done 194'000km

WWW.EMPEDSCOOTERS.com's picture

www.empedscooters.com we have BMS installed on each cell because it matters

EMPOWER YOURSELF

WWW.EMPEDSCOOTERS.COM FOR MORE INFO

EMPED EV

” If I were unable to move my bike because of a flat tire, the shop would come around and pick it up. If I was stuck for transportation, I could always take another bike for a short time. This is the quote from the person i based my information on aboutthat they pick up the scooter. Now why would this person say that. Now they say they all use scooters and they can't come pick them up and they use a tow truck themselves if needed. Then they should have said this from the beginning and not lye. That is what i'm angry at the most are the lies they delivered the scooters when we purchased them in a truck. They say all the scooter shops don't have a truck for this use is this true. We got our one scooter back yesterday from scooter underground and it came back with the orignal problem i sent it in for not fixed. They said it would cost 70.00 to get it replaced and when we asked them last week before i wrote the review they gave us a price of $60.00 and insuated that they will not fix our bikes as quickly as before.

That is a threat i have a right to express my feelings on what my experiences have been. And by the way the scooter cost me another $169.00 so that's over $500.00 in repairs since i purchased them in less than a year. Labour has never been covered under warranty like it is with a car warranty. Also water got into a place and blew the circuit. That's not our fault that should have been sealed by them so water couldn't get in. I never hose my scooter i always wiped it down with a wet cloth and dried it off the same. So the only way water could have gotten in there is through rain. I noticed today there is water in my front light on the top. these scooters are not being put together properly and sealed. Which they should be because they are electric. I shouldn't have paid to have that part replaced and moved by them to protect it from water. It should have been covered and done in the first place. I know some may not like this review but that's too bad i have a right to my own opinion.

It's not offend anyone it just makes me angry. I have a very limited income so when i'm at close to $4000.00 that has been coughed up for these scooters and repairs it can make things tough. And now i have to have another expense to pay for labour again for something that was supposed to be done. So put yourself in my position. It took me a while to save that kind of money. And the only reason whay i purchased an electric scooter was because of e-bikes review and scooter underground told me that the scooters we purchased were great and reliable and better then e-bikes and we could get maintance done better, quicker then with motorino. I have fibromyalgia so i rely on my scooter to be working properly. I know everything needs maintance but this is more then just maintance. So the company should be ashamed of themselves.

P laird

” If I were unable to move my bike because of a flat tire, the shop would come around and pick it up. If I was stuck for transportation, I could always take another bike for a short time. This is the quote from the person i based my information on aboutthat they pick up the scooter. Now why would this person say that. Now they say they all use scooters and they can't come pick them up and they use a tow truck themselves if needed. Then they should have said this from the beginning and not lye. That is what i'm angry at the most are the lies they delivered the scooters when we purchased them in a truck. They say all the scooter shops don't have a truck for this use is this true. We got our one scooter back yesterday from scooter underground and it came back with the orignal problem i sent it in for not fixed. They said it would cost 70.00 to get it replaced and when we asked them last week before i wrote the review they gave us a price of $60.00 and insuated that they will not fix our bikes as quickly as before.

That is a threat i have a right to express my feelings on what my experiences have been. And by the way the scooter cost me another $169.00 so that's over $500.00 in repairs since i purchased them in less than a year. Labour has never been covered under warranty like it is with a car warranty. Also water got into a place and blew the circuit. That's not our fault that should have been sealed by them so water couldn't get in. I never hose my scooter i always wiped it down with a wet cloth and dried it off the same. So the only way water could have gotten in there is through rain. I noticed today there is water in my front light on the top. these scooters are not being put together properly and sealed. Which they should be because they are electric. I shouldn't have paid to have that part replaced and moved by them to protect it from water. It should have been covered and done in the first place. I know some may not like this review but that's too bad i have a right to my own opinion.

It's not offend anyone it just makes me angry. I have a very limited income so when i'm at close to $4000.00 that has been coughed up for these scooters and repairs it can make things tough. And now i have to have another expense to pay for labour again for something that was supposed to be done. So put yourself in my position. It took me a while to save that kind of money. And the only reason whay i purchased an electric scooter was because of e-bikes review and scooter underground told me that the scooters we purchased were great and reliable and better then e-bikes and we could get maintance done better, quicker then with motorino. I have fibromyalgia so i rely on my scooter to be working properly. I know everything needs maintance but this is more then just maintance. So the company should be ashamed of themselves.

P laird

nil

P laird

WWW.EMPEDSCOOTERS.com's picture

I am sorry that you are having so many problems, but you have to understand there is more going on than just quality issues. (Just got off a delayed flight kind of late here)
I don't know about the undercover, or extremity scooter distributors out there. (Names have been changed to protect the ___________ you can fill in the blank depending on the end result of your purchase. I guess;)
All these problems have much to do with the relationship the various EV companies have with the Original Vendor.

EMPED EV

I recently punctured the front tire on my kaishan 500we bike.
I called scooter underground thinking they would be the best place to have the tire repaired. The day I called I was told there wasnt even a tech on site and It would take a day to have the tire repaired when one did come in. So I pulled the tire off myself and took it to a regular motorcycle shop who repaired it for me in about 15 minutes while I waited. The cost of repair quoted to me over the phone from scooter underground was aproximatly 15 dollars for the tube and around 40 to 60 dollars to replace the tube on the rim.
Wow am I glad that I am a comparative shopper. The total for the repair from the real motorcycle shop was 9 dollars for the tube and 20 bucks for the re and re.Does anyone think mabye scooter underground is trying to pay for some high priced downtown realestate because I would never shop there even if it was the only shop in town.

I have had my Kaishan 500WS for about one year now. Scooter Underground has been quite helpful. Yes, I too had controller problems right out of the gate. I do not like the way it shakes, if you are trying to drive the scooter with one hand only. The fuse under the seat kept blowing and my brakes cut off the comptroller. Scooter Underground fixed all my problems for a price. They did pick up my scooter from Saanich , after they had to do a repair over again. I have had many new cars with problems, not quite like some cars, the sticky gas pedal-. I am quite happy with my Kaishan as a whole. I bought a crushed Kaishan and took it apart piece by piece and found how little there is to this electric bike. It has very view parts and not very difficult to comprehend. Just take all the covers off and you will see. Every item, all four of them, are plug and replace. I now have all the spare parts I will ever need, including spare tires with motor and batteries.
I am really happy driving by the gas stations. My car gauge is mostly unchanged. I get where I want to go just as fast as a car driving 50 km/hr. The red lights make sure of that getting me in front of the line. I do love driving in pouring rain and my Kaishan has not stopped because of it. I love the cool breeze of spring, I can drive and enjoy it! No worry about my next fill up. Happy riding everyone!

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