Warranty Problem

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Native One
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Last seen: 5 years 10 months ago
Joined: Tuesday, August 7, 2012 - 22:10
Points: 55
Warranty Problem

My warranty on my xb-610 is about to run out and I bought my bike at GreenMax Distributors in Tacoma, WA.

I called and message says they are closed.

I filled out a Xtreem Scooter report ticket.........No Reply.

Any advise on what I should do?

I think the controller is bad (I turn key on and Motor runs without using throtle).

Also, the lock on the seat goes round an round and can't open the seat.

ProDigit
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Last seen: 5 years 10 months ago
Joined: Friday, May 18, 2012 - 22:54
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Re: Warranty Problem

I have the same problem on the glove compartment lock.

Most sellers will refer you to here:
http://www.x-tremescooters.com/services/customer_service.html

This is the main dealer of these bikes in USA.

I think you might have a stuck throttle cable. Put on rear legs, and try revving the throttle a bit to see if it comes loose.

Native One
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Joined: Tuesday, August 7, 2012 - 22:10
Points: 55
Re: Warranty Problem

Thanks for the reply:

(I think you might have a stuck throttle cable. Put on rear legs, and try revving the throttle a bit to see if it comes loose.)

I checked that and the throttle moves good.

I disconnected the throttle wire from the controller.

The motor still moves when I turn the key on

Native One
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Last seen: 5 years 10 months ago
Joined: Tuesday, August 7, 2012 - 22:10
Points: 55
Re: Warranty Problem

I contacted Xtreem;

Xtreem is honoring their Warranty and sending parts to fix my XB-610.

Parts are on the way!

Native One
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Last seen: 5 years 10 months ago
Joined: Tuesday, August 7, 2012 - 22:10
Points: 55
Re: Warranty Problem

Well my scooters got hit by a Bus and was totaled!

Has anyone bought or looked at any 2012-2013 Scooters with at least 600 watt motor?

Or know of dealers who sell them?

MEroller
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Last seen: 1 month 1 week ago
Joined: Monday, September 26, 2011 - 09:24
Points: 847
Re: Warranty Problem

Well my scooters got hit by a Bus and was totaled!

No "damage" to yourself??? A bus - yikes!!!

My rides:
2017 Zero S ZF6.5 11kW, erider Thunder 5kW

Native One
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Last seen: 5 years 10 months ago
Joined: Tuesday, August 7, 2012 - 22:10
Points: 55
Re: Warranty Problem

No damage to me. I was not on the scooter.

The bus hit the front of the scooter.

MEroller
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Last seen: 1 month 1 week ago
Joined: Monday, September 26, 2011 - 09:24
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Re: Warranty Problem

Good to hear that you are O.K. :-) But sad for the scooter...

My rides:
2017 Zero S ZF6.5 11kW, erider Thunder 5kW

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