I'm running into an issue in my project to convert an old NiCad bike to a lithium pack. I am trying to use the diagnostic software (version 126.96.36.199) on my Windows XP laptop and the PEAK USB to CAN adapter. When I plug in the CAN adapter and open the application, the adapter flashes and all fields on the data summary section of the app are red, including where it says CANBUS inactive. When I switch on the bike at this point, I get green fields and good data for a couple of seconds, then I get an error message saying the program has encountered a problem and needs to close. In the error report, it gives me the code 0xe0434352.
Does anybody have any experience with this or any ideas about what could be going wrong? I feel like I am very close to being able to wrap this up and am missing something simple. I appreciate any input at all.