Okay, so mine arrived after a fairly long wait, but not interminable. Packaging was not super, but surprisingly it all survived without any plastic panel damage! That being said, I discovered a grey, single wire under the dash panel that was severed and disconnected from another single grey wire. No idea what it does, but the scooter seems to work.
It arrived fully charged, so needless to say, I was a bit disappointed to find out after several trips that my charger was dead! It never worked all. After an email or two, x-tremescooters did send out an new charger. I just got it today, so we shall see how it all works.
Question: Can the battery pack be removed and charged on it's own, outside of the scooter? I ask because I am staying in a friend's apartment and I cannot bring the scooter up the stairs to charge, and don't want to risk the charger outside at the end of a long extension cord.
BTW, any things I should do to the unit before I get too far along?