I received the following email from EVT America a couple days ago ... I have not bought one of these, and the email is worded as if its written to people who did order one.
Saturday December 29, 2007
WE ARE LETTING ALL OUR BUYERS KNOW THAT ALL OUR MOTORCYCLES HAVE BEEN SHIPPED.
We are happy to inform you that our entire production has been sold to mostly direct purchasers in the USA as well as some dealers and distributors in Europe, Brazil and Bermuda to initiate our world marketing campaign.
Our electric motorcycles left in containers from our factory in China and a good number are already being distributed to individual purchaser in the USA or are on their way to the Schenker Depot in Sumner, Washington, USA to be distributed. The last container was shipped only a couple of days ago and other containers are still crossing the Pacific Ocean on their way to the USA. The island of Bermuda will receive its container on the 6th of January. But the bottom line is that ALL has been shipped. All buyers will have their motorcycle in the coming days.
We want you to understand that
IN THE USA WE HAVE NOTIFIED EACH AND EVERY BUYER THAT THEIR SPECIFIC MOTORCYCLE HAS BEEN SHIPPED AND THAT THROUGH SCHENKER, OUR SHIPPER, THEY WILL BE ABLE TO FIND OUT WHEN EXACTLY THEIR MOTORCYCLE WILL BE DELIVERED TO THEIR SHIPPING ADDRESS. AFTER EVTAMERICA NOTIFIES YOU THAT YOUR UNIT HAS BEEN SHIPPED YOU CAN REQUEST MORE INFORMATION OR MAKE SPECIFIC DELIVERY ARRANGEMENTS WITH SCHENKER BY CONTACTING NANCY STORRS BY EMAIL AT evtamerica [at] schenker.com
NOTE: Schenker will not be able to provide a specific shipping schedule to the buyer's shipping address until motorcycles have cleared Customs and are in desposit at the Schenker Depot in Sumner, Washington, USA.
ONCE YOUR UNIT HAS BEEN SHIPPED ANY INVOICE BALANCE PENDING WILL BECOME DUE. PENDING BALANCES MUST BE SETTLED BEFORE MOTORCYCLE IS DELIVERED. SEND PENDING FUNDS TO EVTAMERICA. YOU DO NOT HAVE TO PAY SCHENKER FOR ANY SERVICE. THANK YOU.
HELP IS ONLY A STEP AWAY
If you need technical assistance write support [at] evtamerica.com
You may also call our support line. The number to call is 305-450-3600
UNCRATING YOUR ELECTRIC MOTORCYCLE
YOU WILL SOON BE RECEIVING THE R-20 OR Z-20 ELECTRIC MOTORCYCLE THAT YOU PURCHASED FROM EVTAMERICA. WE ARE PROVIDING A VIDEO THAT WALKS YOU THROUGH THE PROCESS OF UNCRATING YOUR R-20. THE R-20 HAS BEEN SECURELY PACKAGED SO THAT IT WILL NOT BE DAMAGED DURING SHIPPING. HOWEVER, THIS VERY PACKAGE IS SO SECURE THAT YOU NEED TO KNOW HOW TO TAKE THE R-20 OUT OF THE PACKAGE. IN OTHER WORDS WE WANT TO SHOW YOU HOW TO UNCRATE YOUR R-20 WITHOUT CAUSING IT ANY DAMAGE.
BESIDES, THE HANDLE BAR OF THE R-20 HAS BEEN REMOVED FOR SHIPPING AND IN THIS VIDEO WE ALSO SHOW YOU HOW TO REATTACH THE HANDLE BAR. IT IS ALL QUITE EASY TO DO BUT IT MAKES IT EASIER STILL IF YOU CAN SEE HOW IT IS DONE; IF YOU CAN SEE IT BEING DONE.
IF YOU STILL NEED HELP AFTER SEEING THIS VIDEO PLEASE WRITE support [at] evtamerica.com OR CALL 305-450-3600.
A note of caution, be careful when you unpack it, take your time, we have made an extra effort to pack it well. And then be sure you know how it works and how to drive it. Our electric vehicles are not toys, they are motorcycles in the full sense of the word. If you are not sure then take the time to learn and if necessary pass a motorcycle course, its worth it.
For HELP write Andy at support [at] evtamerica.com or CALL 305-450-3600. EVTAMERICA WISHES TO PROVIDE THE BEST CUSTOMER SERVICE POSSIBLE. THANK YOU. To see video "Uncrating My EVTAMERICA R-20" Click Here. To see video in DivX format Click Here
Note: Manuals will be mailed to you as will all documents required for registration. Thank you.