8 posts / 0 new
Last post
Last seen: 13 years 10 months ago
Joined: Tuesday, December 18, 2007 - 14:44
Points: 14

I work for ZAP selling Zapinos. These bikes rock! That's why we've already sold over 200 this year. An associate of mine in Belgium has a PHD in electrical engineering and has been testing every electric scooter/motorcyle he could get his hands on for the last two and half years. He was writing his own software programs to create a mobile testing lab in his backpack (osciliscope, gps, etc.) After extensive research he recently came back saying the Zapino was overall the best performing electric scooter he's ever ridden and bought 30 of them for the European market. ZAP is "underpromising and overdelivering" on its specs. That's all I can say there, aside from the fact that people are not getting run over in 45mph zones. Yes the frames are stock, and yes there have been some quality and availability issues over the past year, but we have a new manufacturer that promises to take a harder engineering approach, with better crating and an actual Service Manual! (A Service Manual for crying out loud! Now we're getting somewhere!)

Also the newest batch of 40+ bikes just arived this week...all with next gen. Regenerative ABS disk brakes. Our new manufacturer is stepping up to the plate claiming a long run approach rather than just trying to make a quick buck like everyone else in China, and as this pans out we'll begin put the bulk of our marketing power behind it. Until then, ZAP doesn't want to promise the moon.
In my opinion, the Zapino is the best performing Electric Vehicle ZAP has ever sold. We just recieved another 40+, and we're ramping up to 100/mo going into Spring. They are selling fast.

Everyone on this board is all hyped about XM200's and Z20's when they should just save their money and buy a Zapino. And I am not just saying this from Bias. I have a lithium EVT sitting on my showroom right now. I've ridden both, and the Zapino out performs it. That is why we turned down the opportunity to distribute EVT's. Extreme is just another opportunist drop shipping the market with orphaned products, and EVT seems to be concentrating so hard on their new ATV that scooters are taking a back seat.

ZAP is the only company with the aspiration to create a dealer network with service centers and ground level support. Yes you could theoretically buy one from our website, but we have not sold one that way. It's to our advantage to have you go to a dealer. This community is teaming with brilliant folks, and we would love to have you on board.

Feel free to contact me at 800-251-4555 x202. Ask for Adam.

ArcticFox's picture
Last seen: 13 years 5 months ago
Joined: Tuesday, June 12, 2007 - 14:08
Points: 1091

This smells like spam. Not just any spam, but old fuzzy spam.

You obviously don't know anything about the XM-2000 or "Extreme", do you? What's the price of those Zapinoes, $4k?

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jdh2550_1's picture
Last seen: 9 years 4 months ago
Joined: Tuesday, July 17, 2007 - 09:35
Points: 2335


Are you for real? When you say you work for ZAP selling Zapinos can you explain your role?

Are you a dealer (or an employee of the dealer) selling to the public, a ZAP employee selling to the public or a ZAP employee selling to dealers? Your closing paragraph seems to imply that you work for ZAP but don't do sales through your website. So, what exactly are you doing? If you're trying to drum up business for your dealer network such a lame attempt at hyperbole isn't going to help much (if you're a ZAP dealer I'd contact the company and ask them to put forth a bit more of a professional effort).

Now, it's my turn to take apart your post:
1) Please state what the specs of your bike are. Sure, I can go look them up but seeing as you want to crow about "under promising and over delivering" then it would be nice to know which aspect - the range? the speed? the choice of colors? (BTW, there is no word "underpromise" nor "overdeliver" - a professional sales patter should probably start with a decent grasp of the language).

2) As far as I know the Zapino bikes were first made by ERATO before they split and they're now made by a former member of the ERATO team in his new capacity at a new factory. That person is Mountain Chen. Given his past performance (which is no guarantee of future actions) can you explain the basis of making this statement: "Our new manufacturer is stepping up to the plate claiming a long run approach rather than just trying to make a quick buck like everyone else in China".

3) Is the reason you only allude to a top speed approaching 45mph because you wish to sell these bikes to markets that have top speed requirements of 30mph or 35mph? I certainly feel for your problem - but you might not want to be creating the idea that the bikes aren't what they claim to be.

4) The only Zapino's we know of are (according to the manufacturer) delivered with a higher torque, lower top speed setup designed for San Francisco type terrain. Also, the Zapinos delivered have the EXACT SAME sort of quality issues as other scooters. Yet cost TWICE AS MUCH (I, like tracy and others, purchased my XM2K for $1500). So, are you actually describing a new model? Will that model cost the same or more than the existing model? What support will you offer for owners of the existing (and one would imagine inferior) model? If your answer is "sorry, not much" then how can folks be comfortable that you won't abandon or orphan the new model you're currently touting?

5) Is the ABS a function of the regenerative braking? Or is it a more standard ABS disk setup that can be found on most Chinese import scooters in the 150CC range?

6) If regen is separate from the ABS (which I suspect it is) can you let us know the real world advantage of regen in this application? Or is it just cool to have because the Prius and the Vectrix have it?

7) Is your product so weak and your chance of sales so slim that you have to resort to the much overinflated (that is a word) negative press that plague your competitors? My XM2K has performed just fine thanks for asking. AFAIK, X-Treme is coming out with a new model to replace the XM2K because the technology has moved forward. Yes, X-Treme has had it's fair share of problems - but just it's fair share. I expect ZAP will have it's fair share too - and EVTA seem to be dealing with the lion's share right now.

8 ) I think many company's have many aspirations - for ZAP to have an aspiration for a dealer network is worth about as much as my opinion or your opinion. i.e. not much. Let us know when you expect a customer in each of the US States will be able to take advantage of that dealer network. Also, considering this is an internationally read forum - is ZAP going to have an international dealer network? Or are your comments aimed solely at us lucky folks in the US of A?

9) How can you talk about no bias and also drop in some random fact about a guy you know who thinks these are the best scooters?

Hey - if you really are from Zapino and you really want to win some friends on this board then start giving some thought to what you post and how you post it. I'll give you a chance if you bring value to the board - but if you just want to spam us with more poorly written, poorly researched and poorly supported crapola (not a real word) how about you do us all a favor and crawl back into your cave?

Here's a chance to redeem yourself. For the pre-existing Zapino can you explain if it is speed limited and if so what mechanism is used to implement that limitation? Lest you think that giving out that information would be a bad idea I don't think gas moped manufacturers make any secret about putting restriction plates in the exhaust system (or the other methods they use).

Of course I'd also like to see you address the concerns that has been raised so far with your initial post. Or you could just claim the moral high ground seeing as you're unbiased and I'm obviously a company shill...

John H. Founder of Current Motor Company - opinions on this site belong to me; not to my employer
Remember: " 'lectric for local. diesel for distance" - JTH, Amp Bros || "No Gas.

andrew's picture
Last seen: 12 years 6 months ago
Joined: Tuesday, November 28, 2006 - 17:21
Points: 1361

awalsh, I'll help you refine what you are trying to tell us. Consider it a valuable critique so you can improve your writing and communication skills.

General form of writing: Intro => Body => Conclusion.

Here goes...

I work for Zap selling Zapinos. Now I'm going to tout this product with meaningless and baseless claims. I have nothing substantial to support my argument. (Thats the intro. Now you can clearly see what you are saying and not bother posting anything. Within the intro is the more-or-less conclusion stated as the last sentence here)

[insert bulls*hit](thats the body of what you are saying)

Seeing as I have nothing to support any of this, it is just as meaningless as if I had stopped typing after the first sentence, as that pretty much covers it. (this is an honest and well thought out conclusion)

[url=/forum-topic/motorcycles-and-large-scooters/587-my-kz750-electric-motorcycle-project]KZ750 Motorcycle Conversion[/url]
[url=/forum-topic/motorcycles-and-large-scooters/588-fixing-my-chinese-scooter]900 watt scooter[/url]
Pic from http://www.electri

Last seen: 8 years 3 months ago
Joined: Friday, January 11, 2008 - 22:11
Points: 158

I just looked at the web site. The Efun-D looks pretty good. Is anyone importing these? There do not seem to be any posted topics on the efun line. I have a Z-20b on order, but who knows when it will get here or how it will perform. Are these the "Mountain Chen" products?
-= Alan

ZEV 7100 Alpine
Fort Collins, CO

Last seen: 12 years 10 months ago
Joined: Friday, July 27, 2007 - 07:30
Points: 161

Yeah, I think DanCar on this site sells them @

I've made some inquiries with him and he was very honest about what the bike can and can't do, and I would buy from him.

He's taken a bashing on this site several know how some of us are. I personally have found him to have fair prices compared to other US vendors selling the bike but he takes payment several weeks up front (via credit card).

Broomfield, CO

Last seen: 13 years 10 months ago
Joined: Tuesday, December 18, 2007 - 14:44
Points: 14

Wow! You guys are good!

At least I now know what I don't know.

Seeing as I let the cat out of the bag that I work for ZAP, I must now detract everything I have said and start over. I will respond to all of your points, as soon as I consult with my lawyer, my manufacturer's lawyer, and my lawyer's lawyer. My lawyer's lawyer is also going to have to consult his legal advisor’s engineer, who I'm sure will be having conference calls with the whole lot of them. I'll let you know how that goes.

starting over:

The first time I rode a Zapino, my heart fluttered and I got all tingly inside. My doctor said I should check for loose connections in the wiring. (LOL!!) Wow, I am good! Is there an EV comedy thread here? [insert cringing, disgruntled crowd noises]

restarting over:

Seriously though.....maybe I should introduce myself a little better. I work as a consumer sales representative at ZAP corporate headquarters in Santa Rosa, CA. I am primarily involved with new dealer development. I like organic non-GMO popcorn, permaculture, and long walks on the beach.

I started this post to get feedback, which seemed to be noticeably missing on the Zapino, or at least to get some wheels spinning. (chock one up for me) My unbiased opinion is obviously meaningless to you, as is that of my Dutch colleague. You want cold hard data, and that is what I intend to get due time.

For now: “Under-promising and over-delivering” (certified grammar)

The latest batch of Zapinos is governed at 30mph, but when unrestricted it will go over 40mph consistently. Obviously we can’t stop anyone from altering these aftermarket, but for DMV purposes we are covering our bases by selling a governed <30mph vehicle. We also say that it has a 30 mile range to be safe, but on our first batch, back in April, one of the first customers rode one out of our Santa Rosa warehouse 39 miles over the Sonoma Mountain foothills to the nearby town of Calistoga without completely draining the battery. This has been consistent with other reports as well. On 8/25/07 we had 3300 peak watts reported, 57 amp top draw, 65V peak, 46mph top speed. Being a non PHD engineer, that is just about all I could extract from a bunch of otherwise illegible test data. I will do my best to elucidate....but that is all you get for now.

Thank you all for your merciless debunking. I will now take your feedback to my corporate minions and together we will rule the world!!! ahaahhahahh!!

sorry usatracy.

jdh2550_1's picture
Last seen: 9 years 4 months ago
Joined: Tuesday, July 17, 2007 - 09:35
Points: 2335

Hey! Join the line for world domination buddy - no cutting in...

If you want to encourage your Dutch colleague to provide clarification of why the Zapino is best and what his sample set was that would be very interesting.

How is the Zapino governed? Do you limit the control signal coming from the throttle? Or is there a setting in the controller itself? Or something completely different?

What batteries do you have in the Zapino? And at what voltage do you consider them "completely drained". Many of us here were delighted with the range of our scoots when we first got them only to watch the range begin to fall drastically. The biggest culprit was certainly the battery itself (an unsuitable model was used - the actual battery supplier seems reasonable) - however, the low battery cut off was set unacceptably low further reducing the battery life. I'm not raising this to detract from the Zapino - I want to know from your engineers (no PhD required) the specs of the battery and the low voltage cut off point so that they can impress us that they've considered this common failure point and have the problem licked.

Oh yeah, and the customer who rode over the mountains - you did tell him he should condition his batteries first otherwise he'd inflict permanent, life shortening, damage on that very first ride?

Yes, OK, perhaps I'm being just a little merciless (Adam I'll give you bonus grammar points if you realize it's not possible to be a little merciless!) - however, part of the trouble is that most of us new customers do get the same EV grin when we get our scoots and they work better than we had actually hoped. Unfortunately, due to our own actions and due to the lack of clear instructions, our EV grin turns into an EV scowl as we realize just how expensive batteries are and just how quickly an inexperienced user can trash 'em. This is the classic problem where there's no repeat customers and no good word of mouth because so many of the early adopters walk away unhappy.

I'd suggest that batteries are the biggest single issue with EV scooters - does ZAP agree? If so what have they done to address the problem?

Check out HESC if you want to see a key list of issues that need to be addressed with the E-scooter ownership experience (see the key differentiators list)

John H. Founder of Current Motor Company - opinions on this site belong to me; not to my employer
Remember: " 'lectric for local. diesel for distance" - JTH, Amp Bros || "No Gas.

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