A forum to discuss the pro's and con's of making problems public.
A few provocative questions to get things going:
- if fixing stuff yourself voids the warranty, why ask for help by the online community?
- where is the thin line that separates legitimate reporting of problems from slander/libel?
- if a company suffered as a result of poor reviews, based on poor product performance, would the competition then make good use of the lessons learned and advance the overall industry, or would the industry as a whole suffer a setback, delaying environmental benefits that could otherwise have been achieved?
- under which circumstances is a consumer entitled to break parts of warranty conditions without voiding the warranty?
Add any question you like - it's a tempting minefield....