I've just pulled my Giant Suede E out of the mothballs and started to ride it for the first time this year. It's seen almost no use since purchased (1 year ago) because of other stuff happening that prevented my getting out with it much.
But...here's the problem. Took it out for about a mile, when the battery indicator dropped to two LEDs from three. I'd just charged the battery (NiMH) the night before. Just thereafter, LEDs all went off, and bike stalled. Since then, there's tremendous resistance to rolling from front wheel with hub motor. It "shudders" as you push along, and this is whether or not power is on, whether or not there's even a battery installed.
Anyone heard of such a thing? I'm trying to see if I can get the hub motor replaced under warranty, but would like to know what's really going on for my own edification....