Dear Vectrix Friends
Yesterday I was in Milan (Italy ) at the EICMA (67th Internation Motorcycle Exibition ) where I had the opportunity to meet and converse with the new High Vectrix Management, Mr Wolfgang Gohl ( Vectrix Vice President ) and Mr. Claudio Sistopaoli, Sales and Marketing Managing Director.
The main topic I discussed with them was basically related to the “Spare parts availability” and “Warranty condition for those vehicle which were sold before the new Vectrix organization start”.
Speaking with them , first feeling I have got is to deal with new and modern Vectrix Management Team ,who are always available to hear & listen the opinion of the final users, ready to discuss and clarify with any issue. They have very high skills either Technical or Selling . The new organization takes care of their Customers and consider that it is very important the final users satisfaction.
SPARE PARTS: Vectrix Vice President assured there are a lot of spare parts available to meet the world wide market demand. They already re-start the spare parts shipment around the world.
WARRANTY: The new company will keep taking in charge all warranty issues related to all Vectrix vehicle sold before the new Vectrix company, but that still will be possible during warranty period , and of course also for the new vehicles.
So I think we don’t have to worry about the future of our lovely Vectrix.
One funny but significative thing: This week, when the new Vectrix Vice President come here in Italy, he put in his personal laguage one Vectrix charger in order to speed up the deliver of this spare part for one of Vectrix users who has been waiting the vehicle reparation for long time .